Live Chat Queue
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Waiting Customers
5
In queueActive Chats
14
Handled by 6 agentsAvg Wait Time
1.8 min
Last 30 minutesMissed Chats (Today)
2
Need follow-upCurrent Chat Queue
| Customer | Issue | Waiting | Priority | Assigned Agent | Status |
|---|---|---|---|---|---|
| Rajesh Kumar | Payment failed for booking | 03:12 | High | Unassigned | Waiting |
| Neha Sharma | Need site visit confirmation | 01:45 | Medium | Rahul Singh | Active |
| Ankit Verma | Change registered phone | 00:48 | Low | Priya Sharma | Active |